Returns Policy

At Katy Rose, we take pride in crafting unique, high-quality jewelry with love and care. If you are not satisfied with your purchase, we are happy to accept returns or exchanges on unworn and undamaged items within 7 days of delivery, provided they are in their original packaging.

Please Note: For hygiene reasons, we cannot accept returns or exchanges on earrings.

To initiate a return, please contact us with your order details, and we will guide you through the process. Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect.Thank you for supporting Katy Rose!

Delivery

Delivery will be facilitated via PUDO at a flat rate fee of R69 (Locker to door)

Please allow 2-5 working days for delivery